Returns & Short Deliveries

Any breakages in transport or short deliveries should be notified to us within 24 hours of delivery, we retain the right to either credit or replace the goods and whether to collect the damaged goods at our expense.

Undamaged goods can only be returned for credit with our prior consent.

Goods which are not faulty must be returned within 28 days in a resalable condition complete with manufacturers packaging where applicable.

Light fittings and electrical components may only be returned if they have not been fitted or connected to an electrical supply unless they are faulty.

Where goods are not for open sale and are ordered in especially at a customers request they will only be returnable with our consent and may be subject to a handling charge.

Your statutory rights are not affected.

Please note: Products marked as “Special Order” are non-returnable as they are ordered in especially to cover orders received.